Terms of Service

Last updated: January 23, 2025

1. Definitions and General Terms

Welcome to Tales4Soul. Before you start using our service, please read these Terms of Service carefully. By accessing or using Tales4Soul, you agree to be bound by these terms.

In these Terms of Service:

  • "Service" refers to the Tales4Soul platform, website (tales4soul.com), and all related services for AI-generated children's stories.
  • "User" means any individual accessing or using the Service, typically parents, guardians, or educators.
  • "Content" refers to stories, illustrations, audio narrations, and other materials generated through the Service using AI technology.
  • "AI" refers to the artificial intelligence systems used by Tales4Soul, including but not limited to OpenAI, Gemini, and Claude, to generate stories, illustrations, and audio content.
  • "Account" means a registered user profile on Tales4Soul.
  • "Credits" refers to the virtual currency used on Tales4Soul to generate stories and access premium features.
  • "Storage Type" refers to the different levels of story storage (visitor, basic, premium) with varying retention periods and features.

These terms apply to all users of Tales4Soul, whether you are a visitor, basic user, or premium subscriber. By using our Service, you acknowledge that:

  • Tales4Soul is a platform designed for adults to create stories for children, not for direct use by children.
  • The content generated by our AI is intended for educational and entertainment purposes.
  • While we strive for appropriateness and quality, all AI-generated content should be reviewed by an adult before being shared with children.

2. Service Usage Terms

2.1 Legal Age Requirement

Tales4Soul requires all users to be 18 years of age or older. By using this Service, you confirm that you are at least 18 years old.

2.2 Age Verification and Usage

  • Adult Usage Only:

    Tales4Soul is strictly for use by adults aged 18 and above. The Service is intended for parents, guardians, teachers, and other adults creating content for children. While the stories are meant for children, the account creation and story generation process must be conducted by adults. Users are prohibited from allowing children to directly access or use their Tales4Soul accounts.

  • Verification Process:

    During registration, users must confirm their age. Tales4Soul reserves the right to request additional age verification at any time. This may include providing government-issued identification or other forms of verification. Access to certain premium features may require additional verification steps.

2.3 Account Registration and Security

  • Account Creation:

    To use Tales4Soul, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials. You agree to notify Tales4Soul immediately of any unauthorized use of your account.

  • Account Security:

    You are solely responsible for all activities that occur under your account. Tales4Soul recommends using strong, unique passwords and enabling two-factor authentication if available. Sharing accounts is strictly prohibited.

  • Account Restrictions:

    Tales4Soul reserves the right to refuse service, terminate accounts, or cancel subscriptions at our discretion. We may take these actions without prior notice for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

2.4 Story Generation Process

  • Three-Step Creation:

    Our story generation process consists of three main steps:

    1. Initial Setup: Selecting language, age range, and providing story idea
    2. Story Generation: AI creates the story based on your inputs
    3. Customization: Adding illustrations and audio narration
  • Content Guidelines:

    When providing story ideas and customization inputs, users must adhere to our content guidelines. This includes avoiding inappropriate themes, harmful content, or material that could be distressing to children.

  • AI Generation:

    Stories are generated using multiple AI models (OpenAI, Gemini, Claude) to ensure quality and appropriateness. While our AI systems are designed to create child-friendly content, users must review all generated content before sharing with children.

2.5 Storage Types and Retention

  • Visitor Storage:

    - Limited to a specific number of stories per day
    - Stories are retained for 7 days
    - Basic features only
    - No download capabilities

  • Basic Storage:

    - Requires credits for story generation
    - Stories are retained for 30 days
    - Standard features including audio
    - Can be upgraded to premium

  • Premium Storage:

    - Extended storage duration
    - Full feature access including downloads
    - Priority support
    - Multiple download formats (PDF, DOCX, MP3)

2.6 Credit System

  • Credit Usage:

    Credits are required for:

    • Generating new stories
    • Upgrading story storage type
    • Extending story retention period
    • Accessing premium features
  • Credit Packages:

    Various credit packages are available:

    • Starter Pack: Basic credits for occasional use
    • Popular Pack: Standard package with bonus credits
    • Pro Pack: Premium package with maximum benefits
  • Credit Expiration:

    Credits do not expire as long as your account remains active. Unused credits are forfeited if the account is closed or terminated.

2.7 Prohibited Activities

  • Content Restrictions:

    Users must not use Tales4Soul to generate or distribute content that is:

    • Violent, sexually explicit, or inappropriate for children
    • Discriminatory or promotes hate speech
    • Containing illegal activities or substance abuse
    • Infringing on intellectual property rights
  • Technical Restrictions:

    The following activities are strictly prohibited:

    • Attempting to reverse engineer or access the AI models
    • Using automated systems or bots without authorization
    • Interfering with the service's security measures
    • Creating multiple accounts to bypass limitations

3. Content Rights and Usage

3.1 Story Content Rights

  • Generated Content:

    When you generate a story using Tales4Soul:

    • You receive a license to use the story for personal or educational purposes
    • The story remains subject to our content guidelines and usage restrictions
    • Tales4Soul retains rights to the AI technology and generation methods
  • Usage Rights:

    Your rights to use generated stories vary by storage type:

    • Visitor: Personal viewing only
    • Basic: Personal use and sharing within immediate family/classroom
    • Premium: Additional rights including downloads and offline use

3.2 Download and Distribution

  • Download Rights:

    Premium users have the right to download stories in multiple formats:

    • Text format (TXT)
    • PDF document
    • Word document (DOCX)
    • Audio narration (MP3)
  • Distribution Limitations:

    Downloaded content is subject to these restrictions:

    • No commercial use without explicit permission
    • No mass distribution or publishing
    • No modification of AI-generated content for redistribution
    • Personal and educational use only

4. Payment Terms

4.1 Credit Purchases

  • Payment Processing:

    All payments are processed securely through authorized payment providers. We currently support:

    • PayPal payments
    • Major credit cards
    • Other payment methods as available in your region
  • Pricing and Packages:

    Credit package prices are listed in USD and may vary by region. Each package includes:

    • Base number of credits
    • Any bonus credits as advertised
    • Specified validity period

4.2 Refund Policy

  • Credit Refunds:

    Our refund policy for credits is as follows:

    • Unused credits may be refunded within 14 days of purchase
    • Partially used credit packages are not eligible for refunds
    • Technical issues preventing credit use may qualify for refunds
  • Refund Process:

    To request a refund:

    • Contact support within the eligible period
    • Provide transaction details and reason for refund
    • Allow up to 5 business days for processing

5. Privacy and Data Protection

5.1 Data Collection

Our data collection and usage practices are detailed in our Privacy Policy. Key points include:

  • User Data:

    We collect and process:

    • Account information for service provision
    • Story generation preferences and history
    • Payment and credit usage data
  • Children's Privacy:

    We are committed to protecting children's privacy:

    • No collection of children's personal information
    • No tracking or profiling of child users
    • Strict compliance with children's privacy laws

5.2 Data Security

  • Security Measures:

    We implement comprehensive security measures:

    • Encryption of all stored data
    • Secure transmission protocols
    • Regular security audits and updates
  • Data Retention:

    Our retention policies vary by storage type and data category:

    • Story content: Based on storage type (7-365 days)
    • Account data: Duration of account activity
    • Payment records: As required by law

6. Service Modifications and Termination

6.1 Service Changes

  • Platform Updates:

    Tales4Soul may modify the service:

    • Adding or removing features
    • Updating AI models and generation processes
    • Adjusting storage policies and limitations
    • Changing credit systems and pricing
  • Notification:

    Users will be notified of significant changes through:

    • Email notifications
    • Platform announcements
    • Updated terms and policies

6.2 Account Termination

  • User-Initiated:

    Users may terminate their account:

    • Through account settings
    • By contacting support
    • With option to download active stories first
  • Service-Initiated:

    Tales4Soul may terminate accounts for:

    • Terms of Service violations
    • Suspicious or harmful activity
    • Extended period of inactivity
    • Non-payment or payment disputes

7. Contact and Support

7.1 Support Channels

7.2 Response Times

  • General inquiries: Within 24 hours
  • Technical issues: Within 12 hours
  • Billing matters: Within 48 hours
  • Premium user support: Priority response within 6 hours

These terms are subject to periodic updates. Users will be notified of significant changes via email and platform notifications. By continuing to use Tales4Soul after such changes, you agree to be bound by the updated terms.

¡Comparte tus pensamientos!